Care performance according to the system and purchased care data are incomplete

Care performance according to the system and purchased care data are incomplete. For example, in the direct care component, the average number of days is 12.4 days, well under the identified standard of 28 days. One important fact was “the notable difference between data that reflect compliance with accessibility standards and the reported satisfaction of patients with their ability to receive timely care in MTFs”(military treatment facilities). This issue will require additional study in order to understand the cause of this discrepancy.In addition to face-to-face encounters, the direct care component has other methods for providing care, including secure messaging, web-enabled appointment booking, and the Nurse Advice Line.